SLA
A Jitsi service level to ensure further development and operational reliability.
Installation support
for customers setting up a stable infrastructure
Performance
Optimization of existing Jitsi installations
Scaling consulting
for Jitsi instances with more than 10,000 users
Integration
from Jitsi video conferencing to other software solutions
Functionality extension:
- Contributions to the open-source Jitsi project
- Development of Jitsi plug-ins
- Enterprise support service level
Talk to us. Here’s why:
Setup consulting
Create a positive user experience right from the start by correctly configuring the complex module relationships. Save yourself frustration and reduce ramp-up costs.
Enterprise open source
Integrate into your system and application landscape thanks to open interfaces, open code, and our support.
References
SLA for openDesk
The ZenDiS (Center for Digital Sovereignty) provides OpenDesk, a sovereign, open-source workplace solution for the German public administration sector. OpenDesk consists of several proven open source applications, including Jitsi for video conferencing. We provide development support for Jitsi for all openDesk instances. Our support includes configuration optimization, troubleshooting, security updates, accessibility, pull requests to the open source project, customizations, and integrations.
Jitsi feature development
Through software development in the Jitsi Videobridge, Jicofo, Jitsi Meet, and Prosody modules, we have expanded the moderation options for moderators during a Jitsi conference. For instance, moderators can now disable individual participants’ cameras. This is a feature that is particularly in demand by schools and educational institutions.
Jitsi OIDC – Keycloak Adapter
Would you like to integrate Jitsi into your environment via SSO? And connect it to your IAM (ID and Access Management)? Then use the Jitsi Keycloak Adapter we have developed.
This module allows Jitsi installations to connect to SSO via OIDC. Once logged in, users can open a video conference room with a single click and immediately forward the link. No scheduling or room booking is required — it couldn’t be faster or easier!
The code is open source on GitHub under the Apache 2 license. We provide support and advice if you want to connect your Jitsi to an IAM or SSO system.
Jitsi Feedback application
We have developed a feedback application for Jitsi and made it open source.
With the Jitsi Feedback application, meeting participants can provide feedback to the Jitsi operator during and after the meeting. The operator can obtain a graphical evaluation of user feedback via the popular administration and evaluation programs Prometheus and Grafana.
Jitsi Conference Mapper
In order to dial into a Jitsi conference by phone, the Jitsi room name must be linked to the PIN for the conference call provided by the phone provider. Jitsi operators who want to enable phone dial-in must provide this mapping function, as it is not part of the Jigasi module. To this end, we have developed an application that performs this task and stores the mapping information permanently. This ensures that the mapping information cannot be lost when the server is restarted, for example. The telephone dial-in PINs are reliably retained.
Der Digitale Gerichtssaal (Digital Courtroom)
Many German courts already use Jitsi for video conferencing, including those in Schleswig-Holstein. We are developing a nationwide digital courtroom application that optimally reconciles the courts’ different requirements. Each of the 4,000 courts in Germany could have its own online courtroom with an embedded Jitsi configured to its specifications. The application offers individual lobbies and waiting rooms, as well as additional moderation features and different Jitsi configurations depending on roles and rights.
Our client and partner Dataport is sponsoring and operating the project with BSI basic protection certification. The customer is the Federal Ministry of Justice (BMJ).
This is an example of the customized open-source video conferencing solutions we develop and adapt to customers’ requirements and business processes.
Jitsi SIP video dial-in
Use video conferencing hardware to dial into Jitsi conferences.
Successful proof of concept! We have achieved a breakthrough in connectivity and interoperability for open-source video conferencing systems when used with professional video conferencing hardware.
The Session Initiation Protocol (SIP) enables interoperability between video and telephone connections on the internet, such as with VoIP telephones. The Jigasi module has long been used to reliably establish audio connections to Jitsi conferences. Until now, there has been no documented, stable solution for video connections using this protocol. We developed a stable solution by combining various modules, particularly Jibri. We are currently testing, improving, hardening, and documenting the development.
We are testing the SIP video interface with Cisco Room Kit Mini devices.
This solution is ideal for companies and public authorities that have permanently installed video conferencing systems.
Since manufacturers of video conferencing hardware systems, such as Poly, Avaya, and Cisco, have implemented the SIP protocol as proprietary variants, the systems must be integrated individually. We will publish a whitelist of tested devices and systems.
We would be happy to advise you and integrate your specific hardware systems via the SIP video interface, if necessary.
Jitsi video conferencing software
Jitsi bundles a number of open source projects that make it easy to create and deploy secure video conferencing solutions. At its core are Jitsi Videobridge, Jitsi Meet, and the Jicofo signaling server. These three modules enable internet-based conferencing, and other community projects offer additional features, such as audio dial-in, recording, and simulcasting. Jitsi is the most widely used and flexible open-source video conferencing system worldwide thanks to the extensibility and availability of additional feature modules.